Get in Touch
Have questions about ScriptoriumGM? Need help with your campaigns? Want to share feedback? We're here to help and would love to hear from you.
How to Reach Us
Choose the best way to connect based on your needs.
Email Support
Get direct support for technical issues, billing questions, or general inquiries.
support@scriptoriumgm.comDiscord Community
Join our active community for discussions, support, and connecting with other GMs.
Join Discord ServerResponse Times
Here's what you can expect when you reach out to us.
24-48 hours during business days
Urgent issues: Same day
Discord
Community responses vary
Often faster for quick questions
Frequently Asked Questions
Quick answers to common questions.
How quickly will I receive a response to my email?
I typically respond to emails within 24-48 hours during business days. For urgent technical issues, please mention 'URGENT' in the subject line.
What's the best way to report a bug?
Email me with detailed steps to reproduce the issue, including your browser/device info and any error messages. Screenshots are very helpful!
Can I suggest new features?
Absolutely! Feature requests are best shared in our Discord community where other users can discuss and vote on ideas. You can also email me directly.
Do you offer refunds for Patreon subscriptions?
Patreon subscriptions can be cancelled at any time through your Patreon account. You'll retain access until the end of your current billing period.
Join Our Community
Connect with fellow game masters, share your campaigns, get help with ScriptoriumGM, and stay updated on the latest features. Our Discord community is active and welcoming!